HERE Mobility & Booking.com Partnership: What it Means for the Travel Industry

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HERE Mobility & Booking.com Partnership

We're thrilled to announce our new partnership with Booking.com! Our collaboration will grant Booking.com users with significantly more possibilities to order their rides from the airport, to their hotel and back, via the HERE Mobility Marketplace. With this partnership, Booking.com will have access to our network of transportation providers – adding potentially 1.3 million vehicles in 70 cities in Europe and the U.S.

For Booking.com users, it couldn't be simpler. Through the platform’s website or app, they’ll be able to book their ride as they book their stay, completing the whole door-to-door journey. This is amazing news. Let’s understand why:  

It’s About the Day After: Adapting to a “New Normal”  

As we move to a "new normal," customers’ priorities turn to safety. Businesses need to go the extra mile and offer their customers safe and secure transportation services. Therefore, our collaboration with Booking.com is critical during this challenging time. At HERE Mobility, we take our responsibility to passenger and driver safety very seriously. We work only with trusted (and approved) transportation fleets in order to ensure the highest quality of service and safety.   

"As travelers start dreaming about taking trips again, and given the current environment, we know that many will opt for a taxi or car service over taking public transport. By continuing to build out our offering, our aim is to provide a useful and timely service to travelers that will continue to be relevant over the long-term." 
David Adamczyk, Managing Director of Rides, Booking.com - Transport Division 

Quality of service and security will remain one of the highest priorities of any business, even after the pandemic. And when it comes to transportation, we have the ideal solution.  

Completing the First & Last Mile on a Global Scale   

At HERE Mobility, we provide smart transportation services to businesses all around the world. With an operational transportation network in 100 cities, it gives our business partners the opportunity to scale their door-to-door offering in a unique way. In today's market, this couldn't be more relevant. Booking.com's David Adamczyk provides further insight: 

"As our range of transportation services continues to grow, it's really exciting to be working with HERE Mobility. They have the ability and capacity to connect our platform to fleets across the world – quickly and efficiently, allowing us to significantly scale our rides offering and serve even more Booking.com customers around the world."  

For the fleets connected to the marketplace, this means getting more rides from one of the leading online travel agencies, and for Booking.com users, enjoying door-to door services potentially all around the world. Everyone wins.  

Empowering Users With Choice & Technology  

Ultimately, our goal is to offer the best experience to our business partners’ customers. As mentioned, the HERE Mobility Marketplace provides the freedom to choose between multiple transportation options, including taxis and private hires. Travelers are granted the ability to select the door-to-door service that best meets their needs and their budget. They simply book online their desired transportation service as they reserve the rest of their trip on Booking.com’s website or app. What's more, to provide further peace of mind, travelers will receive the ride information directly to their smartphones. Because in today's travel economy, every moment counts. 

To Sum It Up 

The partnership with Booking.com is a huge milestone for HERE Mobility. Our mission is to connect businesses with transportation providers around the world, while ensuring the best (and safest) ride experience for travelers. This is precisely what this collaboration is about: to complete the first and last mile for Booking.com users while providing them a wide choice of secure transportation services. In addition, our network of transportation providers will benefit from a substantial number of rides from Booking.com via the HERE Mobility Marketplace - helping them compete in the fast-moving era of ride-hailing. For all these reasons (and more), we couldn't be prouder to count a well-known global player like Booking.com among our partners.  

Join the HERE Mobility Marketplace today> 

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